Being Consistent – Greeting Customers

Greeting each other is one of the fundamentals of communication and the beginning to a positive interaction. Through this, we can connect on a more personal level. Engaging someone without a greeting would seem intrusive, nasty and even negative. But with a warm and sincere greeting, people are more prone to open up, bring down […]

First Aid Kit Essentials

When it comes to your shop, there’s nothing worse when an employee, or customer, is injured. Although we don’t want things like this to happen, we here at Pawnshop Academy do want you to be prepared for them. It is essential to have a First Aid Kit filled with the appropriate materials and tools to […]