Pawnshop Pulse Check: Cathy Gish

So to me Pawnshop Pulse Check asks, “How are the store and staff doing?” Checking Your Store I would say a good measurement is where is your loan balance now that tax season is behind us. Are you back to where you were before the income tax drop? If so, I think you are headed […]

Goal Planning and Tracking – Getting Started

In the pawn business, it is easy to get stuck in the “motions of the day.” Open up your store, write loans, make transactions, balance your cash drawers, clean up your shop, close up and do it all over again. How do you break that monotony while being productive? Set yourself some goals!   Setting […]

Being Consistent – Greeting Customers

Greeting each other is one of the fundamentals of communication and the beginning to a positive interaction. Through this, we can connect on a more personal level. Engaging someone without a greeting would seem intrusive, nasty and even negative. But with a warm and sincere greeting, people are more prone to open up, bring down […]

Reading Pain Scales

The problem with injuries is you can’t always tell how serious they are. Even physicians, nurses, and therapists have trouble assessing someone’s severity of injury. Until we have a handheld medical scanner that can single out what’s wrong, we’re just gonna have to go old school. Yes, a pain chart. Not the most sophisticated way […]

What To Do When Injured

No matter what business you’re in, employee or owner, safety is always an issue. Even with guidelines, rules, and regulations, it is impossible to negate injuries. All of these rules are designed to keep you and your team safe at work and prevent injuries from occurring but in the off chance that an injury should […]

First Aid Kit Essentials

When it comes to your shop, there’s nothing worse when an employee, or customer, is injured. Although we don’t want things like this to happen, we here at Pawnshop Academy do want you to be prepared for them. It is essential to have a First Aid Kit filled with the appropriate materials and tools to […]

Injury Prevention

Today we’re covering injury prevention. The cost can be high if an employee, store director, or worse, a customer is injured in your pawn shop. Yes, medical bills but also ​the loss of productivity, the time lost on the paperwork, and the low morale. Although we can’t stop injuries from ever happening, we can show […]

Basic Safety Guidelines In Any Retail Store

            If you are a store owner you need to make sure that your store is fully functional so your customers will be happy and satisfied. You need to make sure that your workplace is safe and that is the key of good business. No one wants some unpredictable things […]

Closing the Sale

Nice presentation of a product or a good to a buyer is something which every seller does in order to sell their merchandise. And sometimes the interaction between a seller and a buyer ends up only with that presentation, without the final sale of a certain product. So, the most important part of the sale […]

Loss Prevention in a Retail Store

Do you wish that you and your retail store could enjoy better profits with happy dedicated employees who had contributed to the consistent sales performance?   Due to its consistency and dedication has avoided any loss or theft, which shows the true position of the retail business. Loss in the retail industry is a menace […]